i am an offering

What Do You Do When…The Wrong Song is on the Screen and the Projection Volunteer can’t Find the Right One?

This past Sunday at Living Word we had a bit of a minor technical difficulty where the wrong song was put into the schedule for the day and we didn’t have a backup of the correct one.  Although it was humorous and everything else went well, there was a bit of an awkward moment and it would be good to know how to avoid any awkwardness when things like this happen.  So, what do we do to avoid the awkwardness?

Plan Ahead

The first thing to do is to make sure that you’ve planned well enough ahead of time.  Check and recheck things.  Very often there are several worship songs (or even hymns) with the same title.  Check with the data entry volunteer, the volunteer who proofs and/or runs projection and yourself that you have the right song entered in.  Remind the volunteer who enters the songs that when they are in doubt which is the right song they should put in both (or all five) with the same title.  That way, if the wrong song is on the screen the right song can be found quickly (with the use of decent projection software anyway).  It is especially vital to triple or quadruple check things when you are working in a church plant and several different people in several different places are putting the elements of the service together.

Teach Everyone What To Do

It won’t really help much if you as the main worship leader know what to do when a situation like this happens but the rest of your team is clueless.  Teach them some simple ways to keep a musical flow going while you lead the congregation through the distraction.  Teach the team to:

  • Keep playing through the verse of the song that isn’t up on the screen (or the chorus, if that’s where the team is currently playing)
  • Be ready to keep playing through that song if the worship leader feels led to use it as a solo
  • Be ready to find an ending point if the worship leader feels led to go to the next or a different song

Main worship leaders need to be able to do these things while the team is doing the above:

  • Recognize that the song is not correct.  If you can see the projection screen or if you have a confidence screen or monitor that will be an easy way to tell.  If you can’t see the projection screen, watch people and see if they’ve stopped singing.
  • Don’t focus on the problem.  Quickly and gently inform the congregation that the correct song is not on the screen, then move on to what you feel the Holy Spirit is leading you to do.  A short, “It looks like we have the incorrect song up at the moment” is sufficient.
  • Use this as an opportunity to let the congregation pray and worship on their own.  After you’ve informed them that the wrong song is up, you could say something like “While we see if we have the right song, take a few moments to pray and worship God silently or with your families.”  Lead them through a couple minutes of corporate prayer or praise.  This also gives the projection volunteer time to find the correct song and get it up if they can.
  • If the projection volunteer can’t find the correct song, it’s obviously time to either move on or inform the congregation that just the worship team will be singing this song and the congregation should worship by listening to the words.  Only do this if you know beyond a shadow of a doubt that the vocalists are always clearly understood through the sound system. If you sing with no words on the screen through a muddy, unclear system, no one will be able to worship without being distracted by the fact that they can’t understand the words.
  • If you feel led by the Holy Spirit that having the congregation listen isn’t the right fit for the moment, decide to move on to the next song for the morning.  Hopefully you’ve taught your team to keep playing the verse or chorus for a bit while you’re waiting to know what to do next.  Give them a cue to end the music at an appropriate spot (not in the middle of a verse!) and then lead the congregation into the next song.

The absolute best thing to do would be to plan ahead well enough to avoid these situations but if they do arise these are some simple things you can do to help minimize the distraction and keep people’s hearts and minds focused on Jesus, not on the technical difficulty at hand.

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